SHIPPING AND HANDLING

Shipping and Handling of the merchandise purchased within the continental United States (excluding applicable taxes for CO.). Shipping and handling for Alaska and Hawaii will be adjusted on your master invoice issued by icarestore.org a DBA of WCJ Graphics LLC and a courtesy e-mail will be sent.

Prices subject to change.
$15.00 and under..... $3.00
$15.01 - $30.00........$5.00
$30.01 - $50.00........$8.00
$50.01 - $75.00........$10.00
$75.01 - $100.00......$12.00
$100.01 - $150.00....$15.00

UPS next day, 2nd day and 3rd day shipping and handling will be charged at rates applicable to shipping zip code from icarestore.org warehouse in Colorado. Express shipping and handling charges will be adjusted on your master invoice issued by icarestore.org a DBA of WCJ Graphics LLC and a courtesy  e-mail will be sent.

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SHIPPING
Shipping carrier is to be decided by icarestore.org a DBA of WCJ Graphics LLC. We commonly use UPS for our preferred shipping method. A physical street address is required for UPS shipping and delivery. We are unable to ship to P.O. Boxes. Other carries may be selected by us if we deem the situation necessary. Alaska and Hawaii are subject to increased shipping rates.

UPS next day, 2nd day and 3rd day shipping and handling will be charged at rates applicable to shipping zip code from the Colorado based warehouse of icarestore.org a DBA of WCJ Graphics LLC. Express shipping and handling charges will be adjusted on your master invoice issued by icarestore.org a DBA of WCJ Graphics LLC and a courtesy e-mail will be sent.

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RETURNS
You may return most new, unopened items sold and fulfilled by icarestore.org a DBA of WCJ Graphics LLC within 30 days of delivery for a full refund. We'll pay the return shipping costs only if it was the error of icarestore.org a DBA of WCJ Graphics LLC If the returned item is found to not be the error of Wisecracks and Jack LLC, all shipping costs for the returned item will be deducted from your refund. Please note that all returns to icarestore.org a DBA of WCJ Graphics LLC must include the proof of purchase and also be accompanied by the original pack list / invoice. Products returned for exchange must be returned postage paid, in new condition, sealed in the original packaging, and must include all tags intact and attached and all other accessories. All returns must be received within 30 days of the original invoice date.

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HOLIDAY RETURN POLICY
Our standard policy is to accept most returns within 30 days from the date of delivery. However, we understand that many customers like to order holiday gifts early, so we have extended our returns period for the holidays.

Items shipped between November 1, 2009 and December 31, 2009 may be returned until January 31, 2010 for a full refund, subject to our other returns restrictions listed above. icarestore.org a DBA of  WCJ Graphics LLC can only guarantee delivery of packages by ground if ordered by December 16, 2009 and next day shipping if ordered by December 19, 2009.

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REFUNDS
All refunds are subject to a $25 service fee.
Most refunds are processed within four to six weeks from the returned item(s) date of receipt to our warehouse. This reflects the time allotted for processing the request. All refund requests will be processed and reflected on the credit card statement within 5 to 10 business days of the formal request issued by icarestore.org a DBA of WCJ Graphics LLC to the credit card agency on file.

• Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error: Can not be returned for refund.
• If any item(s) from an order was received as a FREE gift or tool; the item is not refundable for monetary compensation of any kind.
• If you return an order that was placed using a promotional certificate or discount, you will not be refunded for the amount above the promotional offer, as these discounts were deducted from the original purchase amount.
• Shipping and handling charges are not refundable.
• All apparel, hats and accessories: 30 days with proof of purchase and accompanied by the original pack list / invoice.
• Apparel and Hats: Merchandise must be unworn, with tickets attached.
• Electronics: Not returnable or refundable for cash, except in states where required by law. Electric components are individually inspected prior to packaging of merchandise. LED battery security tab is inspected to be in place at the time of shipping/packaging and is to be removed by customer only.

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Here are a few simple steps to package and return your item(s)
1. Call 1-877-281-4675 to request a return slip and RMA number from icarestore.org a DBA of  WCJ Graphics LLC
2. Pack the items along with the packing slip (the receipt included in the box with your items) securely in a box. You can use the box the items arrived in or another box, if you prefer. If you do not have the packing slip another form of purchase needs to be provided.
3. Affix the shipping label to the outside of the box.
4. Drop of box with label attached at a UPS Shipping Center. To find the closest drop-off location near you go to ups.com or call the number located on your shipping label to arrange a pick up at your home or office.
5. Please note that return mailing labels obtained from Customer Service are valid for domestic returns only. In addition, if you use a mailing label provided by Customer Service and your return is not the result of our error, the shipping cost of that returned item will be deducted from your refund.

Policies & Procedures - E-Commerce Retail/iDonate Customers

The iCareStoreSponsored Website(s) is managed and serviced by WCJ Graphics LLC (Broker Service Agent)/iCareStore Program. Please be aware that all transaction will reflect a charge on your next credit card statement as WCJ Graphics/Ics or WCJ Graphics/iCareStore. Upon authorization of each transaction. Refunds become the responsibility of the client/Not-for-profit organization associated with this site. All transactions are non-refundable through WCJ Graphics LLC/iCareStore program as described in the refund policy below.

All credit card transactions are non-refundable through WCJ Graphics LLC (Broker Service Agent)/iCareStore Program. Refunds are the responsibility of the client/Not-for-profit contracted organization associated with the iCS program site. Per authorization of all transaction(s), each transaction has been processes and distributed to the end recipient, client/Not-for-profit organization associated with each site,
For additional inquiries or questions, please contact our offices at (877) 281-4675.

Shipping and handling of merchandise purchased within a iCS program Clients/Not-For-Profit contracted site is the responsibility of the said client. WCJ Graphics LLC (Broker Service Agent)/iCareStore program, does not carry inventory or products of any kind associated with our contracted client/not-for-profit organization. Should you have issues pertaining to your order, please contact the contracted organization directly. Thank you.

All refunds are subject to a $25 service fee.
"idonate™" direct-donations, special events, ticket sales, sponsorships and additional "fundraising-showcased" merchandise (excluding the iCareStore.org gifting merchandise), are non-refundable through WCJ Graphics LLC (Broker Service Agent). Such "self promoting" transaction refunds are the responsibility of our iCS program members. Such "self promoting" transactions are processes and distributed to the end recipient, the iCS program member, per your authorization or each completed transaction.

Security Guarantee

Service Contracts

WCJ Graphics LLC (Service Provider) may, at any time, elect to terminate a contracted service agreenment bound between the Client/Company. Reasons for termination include but are not limited to:

• Client/Company fails to comply with the contracted agreement
• Client/Company fails to pay contracted services under agreed payment terms and timelines
• Service provider forms the opinion, on reasonable grounds, that mutual confidence and trust have been breached and no longer exist between both parties
• Service provider believes; on reasonable grounds, that by continuing to act for Client/Company, it may breach the professional conduct rules which are binding upon professionals within the Graphic Design, Web Design and Promotional Marketing industries.

Under mutual agreement by WCJ Graphics LLC and Client/Company, the request for termination of a contracted service agreement must to be submitted to WCJ Graphics LLC, 3879 E 120th Ave, # 89, Thornton, CO 80233 in written form, with a minimum 30 day notice, after 1 full year of contracted service has been complete. Contracted services fees will be subject to arbitrational resolutions.

Trademark and Copyrights Content

© 2008/2009/2010 WCJ Graphics LLC. All Rights Reserved. The content represented in text and images are the property of WCJ Graphics LLC and are published for WCJ Graphics and it's affiliate the iCareStore.org and iCareStore.org All elements within this website are intellectual property of WCJ Graphics LLC and may not be reproduced, duplicated, distributed or used in any other media unless approved in writing and signed by authorized representative with WCJ Graphics LLC. For additional information please contact our offices. Main Office: Toll Free: (877) 281-4675 Denver Metro: (303) 376-6378 Mailing Address: 3879 E-120th Ave, #89 Thornton, CO 80233-1658

Contact Customer Service

For further information please contact Customer Service Department: (303) 376-6278 / (877) 281-4675

Located in the Denver Metro Area© 2008-2011 WCJ Graphics. All Rights Reserved.